Weekly Newsletter - 11.27.2024

PLUS: 31% More Conversions? Insurance Brokers, Focus Here

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Welcome to Sales Intelligence: Insurance Brokers, the weekly newsletter for Insurance professionals. Now is the time to fine-tune your strategies, leverage cutting-edge insights, and ensure your campaigns not only engage but convert.

By Laura Keith, CEO of Hive Perform

What if the metrics you’re focused on aren’t the ones that really drive success? Hive Perform CEO Laura Keith believes sales teams are often looking in the wrong place. In her latest article, she explains why leading indicators—those controllable daily actions like outreach, follow-ups, and discovery calls—are what truly shape long-term outcomes.

Laura dives into:

  • The difference between leading and lagging indicators.

  • Why leading indicators are more critical now than ever.

  • How focusing on these daily actions empowers teams and builds ownership.

Don’t just measure results—start influencing them. Read Laura’s full insights and discover how to shape your future success.

INDUSTRY NEWS 📰

Canara HSBC Life Insurance has unveiled OmniGen AI, a cutting-edge generative AI solution built on AWS Bedrock, designed to transform the underwriting process. Acting as a co-pilot for underwriters, OmniGen AI meticulously analyzes underwriting guidelines, risk profiles, and risk model outputs. This innovative tool delivers swift, precise decisions, complete with rationale and references, significantly reducing human biases and errors. By transitioning from traditional human-created underwriting manuals to AI-generated frameworks reviewed by experts, Canara HSBC is setting a new benchmark in innovation and customer experience.

The introduction of OmniGen AI marks a significant advancement in risk evaluation efficiency, streamlining policy issuance, servicing, and claims settlement. This solution enhances consistency and accuracy in decision-making, reinforcing Canara HSBC's commitment to providing reliable and effective insurance solutions.

By integrating Generative AI into their underwriting processes, the company aims to lead the charge in driving meaningful innovation within the life insurance industry. This strategic move is expected to improve operational efficiency, reduce costs, and deliver better customer outcomes.

Heleonel Gonzalez, a Florida insurance broker, pled guilty to bank fraud for a $6 million scheme against Peach State Federal Credit Union in Georgia. He will be sentenced in February. This case underscores the importance of vigilance in financial transactions to prevent fraud and protect credit unions.

INDUSTRY INSIGHTS 🌐

Polaris celebrates 30 years, reflecting on the evolution of digital trading in the insurance industry. Experts, including Ray Vincent, discuss the transition from monolithic software to modern e-trading systems. The series highlights key developments and future prospects, emphasizing the importance of technological advancements in enhancing industry efficiency and effectiveness.

Luma Financial Technologies and iPipeline have joined forces to revolutionize the annuity and life insurance sectors. This collaboration has resulted in a fully integrated solution that enhances workflow efficiency for Brokerage General Agencies, Independent Marketing Organizations, and broker-dealers. By streamlining processes from education to transaction management, the partnership aims to improve accuracy and control, ultimately benefiting both advisors and clients.

The integrated platform offers a comprehensive suite of tools, including error-free applications and e-signatures, designed to optimize workflow efficiency. This collaboration underscores Luma's commitment to providing innovative technology that enhances the effectiveness of advisors and agents. By incorporating iPipeline's capabilities, Luma sets a new benchmark for streamlined workflows and exceptional client service.

This integration allows advisors to adapt to evolving regulatory requirements while delivering personalized solutions tailored to each client's needs. By providing a seamless, all-in-one platform, Luma and iPipeline empower advisors to achieve superior client outcomes, reinforcing their leadership in the financial technology space.

Jeff Kulikowski of Westfield Specialty discusses the launch of a new wholesale platform for cyber and professional liability, emphasizing distinct products and underwriting. The platform aims to address complex risks in the E&S market, with a focus on long-term relationships and sustainable growth in a competitive insurance landscape.

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